What gets routed
Request Service is now the operating handoff layer.
The intake flow captures buyer context, urgency, environment size, current provider, and project notes so ThreatGrid can route the request more intelligently into sales, support, migration, or security response workflows.
Service-aware routing into security, hosting, or TLINK support
Short intake summary shown before form submission
Submission reference ID for internal follow-up
Log-ready payload structure for future CRM and helpdesk integration